Stop shipping AI agents that fail after go live.Most AI CX projects don’t fail because of the model. They fail because a few operating decisions were never made before the build started.This audit gives CX, Support, Product, and Ops leaders a simple way to stress test those decisions before real customers see the agent.

What you get inside

7 decision audit (score out of 140):

Score how ready your AI agent is across scope, journey clarity, failure modes, escalation, success metrics, ownership, and rollback.

Clear verdict and next step:

Get a direct call: pilot ready, close but risky, or not ready yet plus what to do in each case.

7 day implementation sprint:

Run seven 60-90 minute working sessions with the people who own budget, signoff, build, and CX to turn scores into real decisions and documents.

Who this is for

D2C and SaaS teams deploying AI into support or post purchase journeys

CX, Support, Product, and Ops leaders who want AI that works outside the demo

Founders who don’t want to become another “we tried AI, it didn’t work” story

Use this as a premortem before golive or as a rescue tool for AI CX projects already in trouble.